FREEDOM OF INFORMATION

Public Authority Enemed Co. Ltd.
Description of the
department/directorate/entity’s
structure		 Enemed Co. Ltd’s general structure is as follows:

  • Chairman and Board of Directors
  • Executive Committee
    • Chief Executive Officer
    • Chief Operations Officer
    • Chief Corporate Officer
    • Chief Human Resources Officer
    • Chief Technical Officer
    • Chief Finance Officer
  • Management Team
    • Human Resource Management
    • Finance Management
    • Finance Risk Management
    • Maintenance Management
    • Projects Management
    • Information and Operational Technology
    • Terminal Management
    • Aviation Management
    • Quality Assurance Management
    • Quality Control Management
    • Operational Risk Management
    • Procurement and Facilities Management
    • Commercial Management
    • Marketing Management
Description of the department/directorate/entity’s functions and responsibilities Enemed imports, stores, blends and distributes petroleum products to service the land, marine and aviation sectors.

Further details may be found on: https://enemed.com.mt/
General description of the categories of documents the department/directorate/entity holds (including exempt documents) Enemed Co. Ltd holds documents falling under the following categories:

  • Contact details related to customers
  • Statistical data related to customers
  • Data on complaints received
  • Quality assurance and control records
  • Human Resources and Personnel Files
  • Parliamentary Questions Files
  • Freedom of information requests
  • Internal files, memos and circulars
  • Internal Policies, Procedures and Manuals
  • Procurement records
  • Contracts for Services, Works and Supplies
  • Annual reports
  • Financial statements
  • Budgets
  • Internal and External Audits reports
  • Other general correspondence files and email correspondence
Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which
decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)		 Enemed Co. Ltd holds documents falling under the following categories:

  • EU Directives as relevant to the Company
  • Laws of Malta as relevant to the Company
  • Regulations from Regulatory Bodies as relevant to the Company
  • Internal Control Manuals, Policies and Procedures
  • Collective Agreements
Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent Freedom of Information Officer

Enemed Co. Ltd.
National Distribution Centre,
Triq il-Mina Tal-Ħażna Tal-Fjuwil,
Ħas Saptan,
Għaxaq GXQ 1260
Malta

Telephone: 2220 8000

mail: foi@enemed.com.mt
Details of Internal Complaints
Procedure		 Complaints of any nature concerning the quality of either the products or the services rendered by Enemed Co. Ltd can be made through any of the following channels:

By post:
Enemed Co. Ltd.
National Distribution Centre,
Triq il-Mina Tal-Ħażna Tal-Fjuwil,
Ħas Saptan,
Għaxaq GXQ 1260
Malta

By Telephone:
+356 2220 8000

By filling in the Contact Us form on the website:
www.enemed.com.mt

By Email:
info.enemed@enemed.com.mt

All complaints are given their due attention and a reply will be given in the shortest time possible.
Public Authority Contact Details Enemed Co. Ltd.
National Distribution Centre,
Triq il-Mina Tal-Ħażna Tal-Fjuwil,
Ħas Saptan,
Għaxaq GXQ 1260
Malta
Telephone: 2220 8000
Website: www.enemed.com.mt
Email: info.enemed@enemed.com.mt